If you rent a property managed by Ray White Kaikohe, report repairs as soon as you notice them. Early reporting helps protect the property and may prevent a small problem becoming more serious.
If there is an immediate risk to people or property, contact emergency services first where appropriate, then notify the property management team. Examples may include fire, serious flooding, exposed live electrical wiring or another situation presenting an immediate safety risk.
For loss of essential services or other urgent tenancy repairs, call Ray White Kaikohe on 09 401 0852 and follow any after-hours instructions provided for your tenancy.
Use the maintenance form below and provide:
Do not arrange non-urgent repairs or deduct costs from rent without written authorisation.
A property manager or contractor may need access to inspect or complete the work. We will communicate with you about access and provide the notice required by the Residential Tenancies Act, except where a genuine emergency permits urgent entry.
Tenants should keep the home reasonably clean, use fixtures appropriately and report damage or maintenance promptly. Landlords are responsible for maintaining the premises and meeting their legal obligations. Responsibility for a particular issue depends on its cause and the tenancy circumstances.
For current tenancy information, visit Tenancy Services guidance on repairs and damage.